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IT Documentation

Free Information Technology Documentation Portal

Emergifi is offering credit unions a FREE information technology documentation portal by ITGlue. Register by completing the form below to begin the on-boarding.

Password Management - Securely store and share team passwords

MyGlue allows you and your team to store, share, and access all your team-based passwords in a secure and easy-to-use platform. Rather than writing passwords on sticky notes, sharing them through unsecured emails, or creating a support ticket for yet another forgotten password, you can simply access team passwords in the browser, the web app, and the mobile app.

  • Keep track of your team-related passwords and say goodbye to those ridiculous sticky notes.
  • Effortlessly share one or more passwords with your team or select team members.
  • Easily access team passwords on any webpages using the Chrome Extension and on the go from the MyGlue Mobile App.
  • Stop wondering who’s got the latest version of a password! Data stored in MyGlue is always live and up-to-date.
  • Airtight security: SOC 2 compliance, role-based permissions, audit trail, version history, two-factor authentication, and more!

Collaboration - Collaborate securely with your IT provider

With MyGlue, not only can your IT provider securely share information with you, you can collaborate and share information as well, ultimately offering them more visibility into your IT environment. More visibility equals faster and better service.

  • Say goodbye to sharing confidential information via email! Share passwords or instructions securely with your IT provider in MyGlue.
  • Collaborate effortlessly! Your IT provider can share with you what they have documented about your network and you have the option to add and modify that information, giving them full and accurate visibility.
  • Stop wondering if you’re looking at the latest version of a document, process, or procedure. Information stored in MyGlue is always live and up-to-date between you and your IT provider.
  • Airtight security: SOC 2 compliance, role-based permissions, audit trail, version history, two-factor authentication, and more.

Self-Service - Empower your team through self-service

Many simple IT issues can often be handled on a self-service basis. Rather than waiting in a queue for IT support, you and your team are empowered to solve simple and repetitive issues by securely accessing SOPs shared by your IT provider through MyGlue.

  • Access the latest SOPs provided by your IT provider to solve simple IT issues such as how to troubleshoot a printer, or how to add an email account to a mobile phone.
  • Use the Chrome Extension to easily access anything stored in MyGlue without ever leaving the webpage you’re on.
  • Your IT provider can also supply you with reference documents such as business continuity, contracts, contact lists, agreements... Things you’d otherwise have to call them for.
  • Airtight security: SOC 2 compliance, role-based permissions, audit trail, version history, two-factor authentication, and more.

Internal Documentation - Securely preserve and share knowledge

Securely store, access, and share information and documents within your organization. Rather than searching through multiple folders or sifting through thousands of emails, you can simply log in to a secure digital interface to access all of your documents and information, complete with version history.

  • Document important company processes and procedures for secure and easy access.
  • Easily link together processes, passwords, and any other documents to enjoy having all your information only a click or two away.
  • Use the Chrome Extension to easily access any information stored in MyGlue without ever leaving the webpage you’re on.
  • Speed up repeatable business processes like onboarding using the Checklists feature.
  • Stop wondering who has the latest version of a document, process, or procedure. Information stored in MyGlue is always live and up-to-date.
  • Airtight security: SOC 2 compliance, role-based permissions, audit trail, version history, two-factor authentication, and more.

Register for our free information documentation portal by completing the form below to begin the on-boarding.

Please tell us a little bit about yourself. (Required)
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Emergifi
Phone: (844) 448-2876
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